Refund policy
Email: honey.gzb56@gmail.com
At Trendy Basket, we want our customers to be satisfied with their purchases. If you are not completely happy with your order, please review our return and refund policy below.
1. Return Eligibility
You may request a return if:
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The product is damaged, defective, or incorrect when delivered.
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The return request is made within 3 days of receiving the product.
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The item is unused, in its original condition, and in the original packaging.
Items that do not meet these conditions may not be eligible for return.
2. Non-Returnable Items
The following items cannot be returned:
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Used or worn products
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Items damaged by the customer
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Products without original packaging
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Certain promotional or clearance items (if applicable)
3. Return Process
To request a return:
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Email us at honey.gzb56@gmail.com with your order number and product photos (if damaged or defective).
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Our team will review your request within 24–48 business hours.
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If approved, we will provide further instructions for the return process.
4. Refunds
Once the returned item is received and inspected:
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Approved refunds will be processed within 5–7 business days.
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Refunds will be issued to the original payment method used during purchase.
5. Return Shipping
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Customers may be responsible for return shipping costs, unless the product received was damaged, defective, or incorrect.
6. Late or Missing Refunds
If you have not received your refund yet:
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First check your bank account or payment provider.
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Contact your credit card company or bank, as it may take some time before the refund is officially posted.
7. Contact Us
For any return or refund related queries, please contact us:
📧 Email: honey.gzb56@gmail.com